Course Overview

The Certificate III in Business gives you the practical skills to step confidently into a modern workplace. You’ll learn how to handle everyday office tasks, communicate clearly, support your team, and use business technology to get the job done. Whether you’re starting out or looking to formalise your experience, this course helps you build the foundations for a strong career in business.

What you’ll learn

• Carry out common administrative and office support tasks
• Use business software to stay organised and work efficiently
• Communicate professionally with colleagues and customers
• Contribute to a safe, respectful, and inclusive workplace
• Manage your time and workload effectively
• Apply problem-solving and critical thinking in real business scenarios

Who it’s for

This course is for people who want to start or grow a career in business. It suits school leavers, job seekers, or anyone ready to move into roles where organisation, communication, and teamwork matter.

You’ll come away with

• A nationally recognised Certificate III in Business BSB30120 (on successful completion of assessment)
• A toolkit of skills you can use in almost any workplace
• Confidence to take on administrative, customer service, and support roles
• Experience using the digital tools and processes today’s workplaces rely on

Job outcomes

• Administrative assistant
• Customer service representative
• Receptionist or office clerk
• Entry-level support roles across business, retail, or service industries

These roles give you a foot in the door and the skills to grow into higher-level opportunities.

Training provided by Aurora Training & Professional Services Pty Ltd, J2S Training Solutions Pty Ltd and Work Savvy Pty Ltd.