Course Overview

Turn your passion for welcoming and connecting with people into a career. The Certificate III in Hospitality helps you develop the practical skills to thrive in cafes, pubs, restaurants, hotels, and more. You’ll learn how to deliver excellent customer service, support smooth daily operations, and work safely—all while building the kind of hands-on experience employers value.

What you’ll learn

• Carry out everyday hospitality tasks—serving, prepping, and organising
• Communicate clearly and respectfully with customers and team members
• Navigate safety and hygiene requirements with confidence
• Use discretion and judgement to respond to workplace situations
• Multi skilled across food service, beverage preparation, and guest support
• Coach others in basic hospitality duties when the opportunity arises

Drawing on core skills and elective choices, you’ll build real versatility in this fast-moving industry, all based on national standards.

Who it’s for

Perfect for anyone who enjoys working with people, whether you're stepping into hospitality for the first time or building on your experience. Ideal for those keen on roles in front-of-house service, food and beverage, or guest relations.

You’ll come away with

• A nationally recognised Certificate III in Hospitality SIT30622 (upon successful completion)
• Real-world experience through 36 completed service shifts in hospitality workplaces
• A versatile skillset—think service, safety, hygiene, multitasking, and basic coaching
• The confidence to work effectively across a variety of hospitality environments

Job outcomes

Graduates are ready for roles like:

• Restaurant Server
• Events Coordinator
• Shift Supervisor

These positions open the door to further advancement—and you’ll bring skills that matter from day one.

Training provided by Aurora Training & Professional Services Pty Ltd and J2S Training Solutions Pty Ltd.