Course Overview

Ready to step into the world of business? This program equips you with essential skills to thrive in today’s fast-paced workplace. Learn communication skills and techniques, time management, and meeting management, while also gaining First Aid training.

Build critical thinking, problem-solving, adaptability, and teamwork skills to stand out in any professional setting. This program will boost your confidence and enhance your employability to succeed in the business world.

What you’ll learn

• Professional communication (email, chat, meeting etiquette) and customer-ready writing.
• Time and task management: planning your day, prioritising, and following processes.
• Meeting skills: agendas, minutes, and action tracking.
• Teamwork fundamentals: collaborating, giving/receiving feedback, and problem-solving.
• First-aid basics for the workplace

Who it’s for

Designed for school leavers and job seekers aiming for office and admin roles, this program also suits career changers who want practical workplace skills that transfer widely. It’s a great option for anyone who wants a confidence boost in communication, time management, meetings, and teamwork before applying for entry-level positions.

You’ll come away with

• First Aid Certificate HLTAID011
• Engage in workplace communication BSBXCM301
• Use digital technologies to communicate in a work environment BSBTEC202
• Foundational knowledge to help you get a start in business

Job outcomes

• Administrative support assistant / office junior
• Reception or customer service assistant
• Entry-level coordinator across sales, ops, or admin